2/19/2010

On URLs, user ignorance, and ui changes vs education

Following the ReadWriteWeb Facebook login story, there has been a lot of discussion on what the actual root issue is and how to solve it. Funkatron takes a stab at the UX design failings that led up to this situation. But Phil Crissman and UI&us do a better job of breaking down this issue further and pointing out the dual standards of user education, something I think we need to spend more time trying to solve.

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